Both MNsure and the federal exchange have experienced plenty of technical glitches since they launched on Tuesday. As I’ve written many times previously, these glitches aren’t unexpected, but they certainly don’t look good. Medicare Part D had similar issues when it launched and the bugs were fixed in subsequent weeks. I’m confident that the exchanges will address their technical problems with similar haste, but they will need to remind people that they have until December 15th to sign up for January coverage.
Plenty of smart people have worked long hours to get these systems up and running. They realize that the tech isn’t perfect, but they are committed to making it better.