Even though the Americans with Disabilities Act has been law for almost two decades, businesses and institutions still remain oblivious to its requirement regarding reasonable accommodations. The Star Tribune reports on a local hospital that recently paid damages for failing to provide interpreters to deaf patients. As a result, one patient didn’t comprehend that her cancer was terminal until she was close to death.
Even though hospitals work with people with disabilities every day, they are agonizingly slow when it comes to complying with the ADA and similar laws. Whether it’s because of institutional inertia, arrogance, or indifference, it’s inexcusable. In this particular case, no amount of note-writing or informal interpretation by friends and family can substitute for a trained interpreter who is familiar with medical jargon. The hospital simply should have known better.


