Sep 162009
 

Plenty of TV sitcoms are set largely or entirely in the workplace. The best workplace sitcoms (like The Office or M*A*S*H) can both distill and exaggerate the absurdities of modern existence while still telling entertaining stories about fully realized characters. But novels centered on the workplace–especially comedic novels–are much less common. Joshua Ferris’ Then We Came To The End is such a novel and it succeeds brilliantly as both satire and a studied observation of human relationships.

The book is set in a Chicago ad agency at the end of the dot-com boom at the outset of the new millennium; massive layoffs are imminent and everyone is gripped by a crippling fear that they will be the next unlucky soul forced to “walk Spanish”–handed a pink slip and instructed to pack their things. As work dries up and morale plummets, the employees are seized by all kinds of work-induced neuroses. They worry about whether the office manager will discover that they stole a chair from a previously terminated colleague. They overanalyze the random comments of a superior. They gossip and go to great lengths to look busy.

Ferris uses the collective “we” throughout most of the book and, rather than being gimmicky, it’s a surprisingly effective narrative method. It’s a play on the sense of anonymity that pervades most corporate workplaces, but it also gives us a peek into the collective mentality of a group of people struggling to cope not only with potential job loss, but depression, anger, and loneliness. Ferris depicts the workplace as an echo chamber of snap judgments, persistent rumors, and the endless search for distraction. But that’s not to say these characters are uniformly unlikeable. They do manage to perform acts of kindness both large and small for one another, even for colleagues they don’t necessarily like.

It seems fitting to read this book in the midst of another recession that makes the previous one look like an innocuous hiccup. One of the guys in my book club mentioned that just reading this book made him anxious about his own job. Ferris has tapped into the essential insecurities that plague us in this new age. Lack of stability. Materialism. Isolation. For him, work is a deeply ambivalent force in our lives. It offers some measure of predictability in a chaotic world, but it can also drive us crazy.

Sep 152009
 

Big bureaucracies are notoriously bad at adopting new technology and realizing its real potential. Those of us who have worked in CubicleLand could probably swap stories about how we were forced to use outdated computers and software long after newer, better options became available on store shelves. Insurance companies and government agencies are plagued with similar inertia when when approving assistive technology purchases for individuals with communication disabilities. The rapid spread of fast, cheap, and ridiculously portable computers has created a technological environment where functions like speech synthesis can be easily included as an application. But as the Times reports, insurers are refusing to cover low-cost devices like netbooks and smartphones in favor of proprietary computer systems that cost thousands of dollars. Insurers explain that they can only pay for devices that address a specific medical need. But this requirement leads to some pretty absurd outcomes. Manufacturers of these expensive computers actually disable the general-purpose functions of their systems so they can’t be used to browse the Web or send an e-mail.

These specialty manufacturers also benefit from the huge price markups they place on items that should be relatively inexpensive. Prentke Romich, the company behind the HeadMaster I use to access my computer, charges $250 for a Bluetooth adapter. Companies can get away with this kind of price gouging because most of the cost is picked up by insurers and, until recently, these companies didn’t have much competition from the general marketplace.

There will always be some need for highly specialized assistive technology, but insurers would be committing gross acts of negligence if they didn’t explore the merits of cheaper, smaller devices that can allow a person to communicate with ease and efficiency, even if they can also be used to as Internet or casual gaming devices. And manufacturers of specialized equipment would do well to remember that it’s now relatively to look up the street prices of computer components. Finally, mainstream device manufacturers might want to study how people with disabilities use their technology and make the necessary tweaks or add-ons that significantly expand their customer base.

Sep 142009
 

So what did I do during my time without a computer? For one thing, my unread magazine pile is noticeably thinner. I finished my book club selection a week ahead of schedule, debated yet again whether to purchase an iMac, and dragged myself out of bed early on a Saturday morning to attend a presidential health care rally.

The speech itself was mostly a retread of the one Obama delivered to the joint session of Congress last week, but the speech itself wasn’t the main attraction for me. This is probably the most significant domestic policy debate we’ve had in a couple decades and, as I’m sure regular readers have figured out, it’s one that’s deeply significant to me. It didn’t feel right to stay home when the president would be just a few blocks from my house discussing the same topic that has captured most of my attention through the spring and summer. I wanted to do my small part to demonstrate my support for reform efforts. I can go on about public options and cost containment and financing mechanisms, but there’s something to be said for showing up with 15,000 other like-minded individuals to declare in one voice “Enough!”

Sep 132009
 

It seems that the Internet managed to get along just fine in my absence. I took a sunlamp to the gremlins plaguing my computer (I’m dating myself with that reference) and I’m once again bathing in the screen’s comforting blue glow. A big thanks to my friend Derek for helping me swap motherboards and get everything back in working order, all for the very reasonable price of a six-pack of Newcastle. You won’t find that kind of deal from Geek Squad. Best of all, I didn’t even have to reinstall Windows. I was dreading spending all of this evening staring at progress bars and downloading patches. But I think I’m going to do a data backup just on general principles.

Anyway, it’s good to be blogging again. I’ve felt a bit cut off over the last few days. Somehow, talking to myself isn’t as satisfying as putting words to screen.

Sep 112009
 

I hope to resume blogging Sunday, once I can replace a faulty motherboard. In the meantime, explore the archives whilst I return to premodern times for the next couple days.

Sep 082009
 

The song had it right; it really is a small world. I was just reading Matt Yglesias’ blog post about Liz Fowler, Senator Max Baucus’ chief health care counsel who likely played a major role in drafting the latest proposal to other members of the Senate Finance Committee. Politico named her as one of the five faces to watch in the health care debate. Liz is getting some flak on other liberal blogs because, before returning for a second stint as a Baucus staffer, she was a vice president for mega-insurer Wellpoint.

For what it’s worth, Liz and I were classmates in law school. We didn’t know each other well, but I don’t think I’m exaggerating when I say that she was one of the smartest people in our class. I’m not surprised in the least that she’s become an influential voice at the national level. And while I can’t speak to Liz’s politics, it strikes me as unfair to criticize her for holding a previous job for an insurance company. Plenty of talented attorneys enter the private sector before returning to the public sector. We shouldn’t begrudge anyone for making a living or make baseless accusations of guilt by association.

Like a lot of progressives, I’m disappointed that Baucus’ proposal doesn’t include a public option. But let’s remember that the other House and Senate bills also provide substantial premium subsidies that would be paid to private insurers. What’s more, the President himself has negotiated with insurers to hold down costs. It’s perfectly legitimate to be wary of the insurers’ role in the process, but I don’t think Liz is whispering their bidding into her boss’s ear.

Sep 072009
 

Happy Labor Day to all my American readers. We’re enjoying a streak of uncommonly good weather here in the Upper Midwest and I’m going to do my best to not let it go to waste. But if you’re looking for something to read in between picnics and parades, check out the write-up in German magazine Spiegel on brain-computer interfaces. Somebody really should start a blog that catalogs all the media references to this emerging technology. Hey, wait a minute…

Sep 062009
 

I was circling around Lake Calhoun yesterday when an older guy in a wheelchair passed me going the opposite direction. He raised his hand in greeting and I gave him a friendly flutter of the eyebrows. Afterwards, I glanced sideways at my nurse and said, “We all know each other, you know.” She laughed. As if she thought I was kidding.

Seriously, guys, you need to be more careful about acknowledging me in public. Planning for the revolution proceeds apace, but the authorities are beginning to suspect something is up. This blog is receiving a suspiciously high number of hits from government domains, which means I either suddenly have a lot of fans in the civil service or I’m being watched. Guess which theory I’m going with. So until Operation Poster Children is in full effect, the safest thing you can do is pretend you don’t me. And if you need to get me a message, use the usual drop point. And under the trash can, not in it. My nurses get really annoyed when they have to rummage through garbage. I don’t know how many times I have to say that.

Sep 052009
 

One thing that has frustrated me about the tone of the health care debate over the past month is that so many congressional delegates don’t know how to talk about health care policy. They have a tendency to oversimplify the complexities of the debate because they think their constituents want things presented in simple terms. But simplification, when it’s done clumsily, tends to come across as condescension. And nobody likes having someone else talk down to them.

Minnesota Senator Al Franken demonstrates that it is possible to discuss health care policy in grown-up terms, even when the audience consists mostly of right-wing. The video is interesting for a few reason. First, it shows that people are less likely to shout at you if you engage them in a respectful debate free of false sincerity and oneupmanship. Second, it seems that Franken closely read the great New Yorker article on health care costs by Atul Gawande. Third, a lot of these teaparty activists cannot let go of their obsession with illegal immigration.

Franken probably didn’t change many minds, but he did display a sense of civic decency that is all too absent from much of our public discourse.

Sep 042009
 

It’s been a while since we’ve paid a visit to my Library of Tunes. Let’s say hello to the new arrivals.

“Nashville” by Gospel Gossip. This local band deserves all the airplay they’ve been getting on college radio over the summer months. They excel at infusing their with the experimentalism of punk and the tunefulness of pop. This song is awash in guitars and feedback, but it has a power pop sensibility that reminds me The New Pornographers. If there’s any justice in the musical world, Gospel Gossip will be playing on David Letterman within a year.

“Black Magic” by Magic Wands. This male-female duo somehow manages to sound bigger than the sum of their parts. That could be clever editing, but I have no problem using clever editing in the service of darkly atmospheric songs like this. I have no idea what they’re going on about when they sing “White light, my time has come”, but I don’t care.

“Dreaming” by Blondie. I know, I know, this song is almost as old as me. But Debbie Harry has one of the sexist voices ever, even when she’s singing about traffic and cups of tea. It’s a song so brimming with hope, but touched with a bit of world-weariness. I can’t help but smile whenever I hear it.