I’ve previously written about my desire to do some pro bono work and today I received my first case assignment. It’s relatively straightforward: writing letters to harassing creditors. For someone like me who doesn’t practice in the traditional sense, this kind of case is perfect. I’ve written other types of letters for friends and family and they’re never anything fancy–I don’t sprinkle them with Latin or cite caselaw–but they do seem to produce results. Big Corporation may or may not respond to a letter from a disenchanted customer, but it almost certainly will respond to a letter from the disenchanted customer’s attorney. The scale of American business makes customer relationships a public relations abstraction and sometimes the only way to get a complaint addressed is to wrap it in adversarial packaging.
I like how your last two sentences say pretty much the same thing, but in completely different ways. Excellent example of legalese.